TEXAS SUPREME COURT
INSURANCE DISPUTE
“TOTAL LOSS” (“SALVAGE”) PROBLEM,
APPROPRIATENESS OF CLASS ACTION? NO!
APPROPRIATENESS OF INDIVIDUAL’S ACTION FOR CONVERSION? YES!
USAA CASUALTY INSURANCE COMPANY (PETITIONER) v.
SUNNY LETOT (RESPONDENT) (22-0238) OPINION DELIVERED MAY 24, 2024
[UNANIMOUS OPINION]
TAGS: auto insurance – total loss – salvage – class action (insurance) and general – vintage auto third-party action
This case is likely to be publicly remembered, if at all, as “the Letot insurance class action case and less formally as “Sunny’s Case.” Underlying the “pizzaz” is the real, still-only, mere possible policyholder’s first-party type win against a giant highly respected insurance company in what’s known as “a salvage” case.
The facts of the case are simple. Sunny owned a vintage 1983 Mercedes-Benz sedan on which she had spent substantial funds. The car was rear-ended by a car driven by a USAA insured. Sunny made a claim under the driver’s USAA liability policy. It determined – or more accurately, estimated – that the cost of repairs on the car exceeded what the car was worth just before the accident (its “pre-collision value) and notified Sunny of its “determination.” Thus, USAA told her that the car was a “total loss” or simply a “salvage.” On this basis, USAA sent Sunny checks for what it said it thought was the car’s “pre-collision” value plus money for eight days of lost use, and interest. She did not sign or cash them.
Without determining whether Sunny would accept this offer, USAA notified the Department of Transportation that the car was “salvage.” It did this by filing a routine, standard “Owner Retained Report,” in which USAA stated that it had paid a claim on the vehicle. I have a “feeling” that USAA knew Sunny’s Mercedes was a 1983 product and was thus 17 years old. “Even M-Bs deteriorate, though not so fast as many other cars do,” it probably said to itself. “We don’t need to look into the matter further. Everybody accepts our valuations, anyway.”
Long after it classified the car as “salvage,” USAA admitted it had made a mistake and that the car was not salvage. Sunny and USAA could not resolve their dispute, so Sunny
In an amended Petition, she moved that the court certify a class action, and the members of the class were to be “anyone whose car USAA deemed salvage and about whom USAA filed a [routine] Report with the Texas Department of Transportation within three days of sending the claimant a check for the salvage vehicle.” (Notice that the filing was with the Department of Transportation and not the Department of Insurance.)
Remember: the word “salvage” in this insurance context does not mean “salvaged,” “has been salvaged,” or “will be salvaged.” It simply means “total loss” or something like “repair costs exceed sales value as is.” (I find the term “salvage” in this context, without a definition being provided, misleading or, at least ambiguous.
Sunny wanted the state to prevent USAA from doing this sort of thing. USAA had grabbed Sunny’s car, exercised dominion and control over it, and made a filing that led to the Transportation Department making it unlawful for Sunny to use that car on a public thoroughfare, within the law. This is what injunctions are for, after all. So, she sought an injunction.
The District Court certified the class requested, it looks like, and the Court of Appeals affirmed the decision of the lower court. Both those courts ruled that Sunny had a right to pursue a cause of action for USAA’s committing the intentional tort of conversion.
The Supreme Court reversed the lower two courts, as to their handling of the class action matter, and this is a topic of the Supreme Court’s opinion that is now, and will be, the ruling for which it will mostly be cited. That’s because it is a simple and readable outline of what is required for valid class action certification rulings and, hence, for proper motions and briefs seeking the certification of a class. Sunny’s suit against USAA for conversion stayed alive, and the Texas Supreme Court said so. (There is a twist in all this, to which I shall return presently.)
Here is some of the Supreme Court’s reasoning as to class certification:
“A putative class representation like Letot must have standing to pursue her own claims before she may seek to litigate those of a class. Indeed, a named plaintiff’s lack of individual standing at the time a class action suit is filed deprives the court of subject matter jurisdiction over . . . his claims on behalf of the class. Likewise, a “claim-by-claim analysis is necessary to ensure that a particular plaintiff has standing to bring each of his particular claims. . . We see no reason why the rule should be different whether one plaintiff or many file suit, or whether that suit is brought as an individual or class action.
Since Sunny’s suit sought both an injunction and damages for herself and the members of the class, the court must consider both of these dimensions of the case separately
It starts with injunctively relief, and the applicable law is this: “’A plaintiff has standing to seek prospective relief,’ including the equitable remedy of a writ of injunction, “’ only if he pleads facts establishing an injury that is ‘concrete and particularized, actual or imminent, not hypothetical.’ ‘To establish standing based on a perceived threat of injury that has not yet come to pass, the ‘threatened injury must be certainly pending to constitute injury in fact’ mere ‘[a]llegations of possible future injury’ are not sufficient.” [Citations omitted.] “Likewise insufficient, at least without more, are allegations of past injury*, which retrospective relief – typically damages – can remedy. Prospective relief, like an injunction, can prevent future injuries, but only if a plaintiff first establishes standing (and satisfies the equitable requirements for an injunction. More precisely, past injuries* can be relevant to standing to pursue an injunction – and to getting one on the merits – if the prior injury is sufficiently likely to recur and thus harm the plaintiff. Protective orders, for example, often rely on past conduct* to provide prospective relief when there is reason to believe that the danger remains present. There was no such evidence in this case, or string of evidence, regarding each component of a step-by-step process. Indeed, the court said or implied it is extremely unlikely that all harm-causing steps would occur in the future and that Sunny would likely be harmed.
[I have underlined and starred three words in the preceding paragraph. One is a plural; one is a singular; and one could be either and is therefore ambiguous.]
(The Court relied heavily on two U.S. Supreme cases to support its view as to the requirement that there exists a pattern supporting the idea that injunction is needed to protect a plaintiff from future injury Susan B. Anthony List v. Driehaus, 573 U.S. 149, 158 (2014) and City of Los Angeles v. Lyons, 461 U.S. 95 (1983). The cases also illustrate the proposition that if, there is to be an injunction, the future possible/probable injury must map onto the characteristics of the past injury, including such points as there being virtually identical steps. The point the court is making is, of course, that Sunny faces no or little repeat of USAA’s conduct. Given that fact alone – speculativeness – it is validly inferable that Sunny lacks standing to successfully seek an injunction and, hence, that “her” proposed class, for that reason, also lacks standing.
Now remember: Sunny was seeking the creation of a class, not simply to seek an injunction but also, and separately, seeking damages. The Court recognizes that its reasoning as to lack-of-standing for seeking an injunction is not relevant to the claim for damages. What does apply, however, is whether the proposed class and its representative meet the requirements of Rule 42 of the Texas Rules of Civil Procedure. The court says it did not.
One of the reasons the court gives is that Sunny’s claim was not “typical” with respect to those of the rest of the proposed class, so there was not a sufficiency of “commonality” between the situation of the class representative, Sunny, and other proposed members of the class. [MQ: This recognition probably does not apply to each and every member of the class but perhaps only to a smaller number of persons – or, at least, a smaller fraction of them, two numbers that may be the same.]
The court references cases of a proposed class representative that are “atypically flimsy and thereby undermine the claims of the other class members as the usual reason why commonality does not exist, and an “adequacy-of-representation requirement” cannot be met. In such cases, a class action is not likely to be certified.
Sunny’s case is the opposite. Typicality does not exist, but that is because Sunny’s case is atypically stronger, and also unique, so how could one try a class action that focused on Sunny’s situation and persuade a fair-minded jury (or a judge) to treat the cases of the members of the class in the same way it must treat hers – something thing the trier of fact must do? In addition, the court observes that trying “Sunny’s Class Action” would be unfair to USAA. It would be “boxed into” treating all the cases of class members as if they were virtually identical to Sunny’s case. They are not like that, if for no other reason than the fact that Sunny’s vehicle is a vintage one.
So, here is where the court ended up: “The judgment of the court of appeals – an intermediate court of appeals in Texas — upholding the class-certification is reversed. Letot’s claim for injunctive relief is dismissed for lack of jurisdiction. However, the case is remanded to the district court for further proceedings on Letot’s individual claim for damages.”
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This is a complicated opinion on a complex case worth only a small amount of money. Much of the case has little to do directly with insurance, contracts of insurance, or insurance-type litigation. Nevertheless, it is a good “study case” for the fundamentals of “class action” law. (The opinion itself, formatted in a standard way, was 21 pp in length – longer than the usual Texas Supreme Court decision in an insurance case.)
However, it is instructive as to the law of “total loss” in auto insurance, and it is also a potential source of insurance adjustment practices in general and problems therewith. In my experience, lawyers seeking recovery from insurers seek discovery as to patterns of claim denials and evaluations as to values, which can, maybe, be gleaned from the insurer’s claims files in some manner. (The district court ordered something like that kind of disclosure in this actually unique case.) However, insurers frequently refuse to provide such information or supporting documents, even when the case is not really unique – sometimes not even close to it. They claim that each case is unique, so the party seeking the discovery is not entitled to such information. It’s not relevant to the dispute being contested, the company says. Now, some of the material discussed in this case might help a lawyer for a party suing an insurer get past the “This case really is unique[.]” argument given by the insurer. Then again, it might help the insurer sometimes in the context of discovery. Either way, there are facts and arguments to be found in “Sunny’s Case,” that are helpful to keep in mind.
An immense number of hours was put into litigating this case. Absent an award of punitive or exemplary damages – and they are the same – the plaintiff’s case was a waste of money. Of course, Sunny had a right to bring it, as did her lawyer, assuming she was accurately and realistically informed about what might happen in and as a result of the litigation. Naturally, she would have to be warned as to the expenditures that would be required, for example, to store the car over several years. There is no evidence in the court’s opinions that such information and/or estimates were provided to Sunny. I am not observing what may have happened. I am simply mentioning what some lawyers might believe.
Someone might wonder if the case might have been brought as a class action as a strategy for increasing possible settlement value.
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