LAW PRACTICE IN THE REALLY MODERN (BUT NOT POST-MODERN) WORLD

CLIENTS AS CUSTOMERS

Michael Sean Quinn*

For centuries lawyers have regarded themselves as a learned profession. Both characteristics are apt. What lawyer tried to avoid doing and saying is that they are also sellers of a service product. They are merchants; they sell something: a service which involves learnedness, skill, an explicit code of ethics, and an unusual status for those whom they serve, i.e., the fiduciary relationship.]

However, they are still merchants. This means that they must view client and prospective clients as customers, as well as clients or prospective clients. Most lawyers try to keep the two statuses separate.

This recognition brings with it a new set of ideas. Here’s one. It pertains to how lawyers dress.  It used to be said that lawyers need to, at all times, dress like lawyers. This meant always wear a handsome expensive looking suit, even if your getting document out of boxes on Saturday in somebody’s wear house. 

Most high brow merchant services require special, orderly, sometimes elegant and even formal dress. In our post-modern age, where it’s more true than ever, that anything goes, many lawyers dress poorly. Wrinkles are even fashionable.  Jeans can sometimes be warn to some lesser court hearings. When ties are required–for example–at actual trials, some lawyers cheap dies of various sorts. The attitude is that ties from Target are just a good as those from Brooks Brothers.  

There are a lot more changes as lawyers recognize that they are members of the merchant class (or one of the merchant classes) as opposed to simply being part of an intricate, elite, very learned highly prestigious, special class.   Maybe I’ll get around to saying something about it one of these days. For sure, the lawyer as manager needs to be described, not the management of yesteryear but in todays cyber world. 

*Michael Sean Quinn, Ph.D., J.D.

1300 West Lynn Suite 208

Austin, TX 78703

Office Phone: 512-296-2594

Cell:512-656-0503

Fax: 512-344-9466

Email: mquinn@msqlaw.com 
www.michaelseanquinn.com 

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SETTLEMENT DECLARATION REGARDING “WRONGDOING”

ON DENYING “ANY WRONGDOING” 

Michael Sean Quinn*

Often in civil litigation cases a defendant will pay money to the plaintiff for alleged damages. Sometimes this is to keep damages and legal fees down, sometimes not.  Such arrangements often involved the settling defendant asserting, “We do not admit that we are guilty of any wrongdoing.”  Often the paid off plaintiff agrees that the paying defendant has said that. Sometimes the money receiving plaintiff says “and we didn’t arrive at the point when he had proved wrong doing.” It seems to me that something is being left out of this. 

It seems to me that the term “wrong-doing” refers to something someone has done, i.e., an action that is performed and that is illegal, actionable, immoral, or contrary to some sort of significant duty. So what about omissions; they not doings at all.  Omissions, however,  are often just as, if not more, important that actions.  

Therefore, it seems to me that the phrasing, both in relevant settlement agreements and in public discourse (especially the latter), should be variations on “We are not  guilty of any wrongful acts or omissions.”

*Michael Sean Quinn, Ph.D., J.D.

The Law Firm of Michael Sean Quinn 

                                 1300 West Lynn Street, Suite 208

                                             Austin, Texas 78703

                                                 (512) 296-2594

                                            (512) 344-9466 – Fax

                                E-mail:  mquinn@msquinnlaw.com

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LAW OF FIDUCIARIES, DONALD TRUMP AND FEDERAL INCOME TAX LAWS

Michael Sean Quinn*

The Donald said that he has a fiduciary duty to “his” employees, to pay as little federal income tax as possible. I would think that if there is any such duty, it would be that of the company, the real employer, assuming it’s not Donald himself, and that is extremely doubtful. 

Let’s suppose, however, that he is the fiduciary he says he is and that it is to make the company profits as high as possible. It then might also include a duty to pay the employees the maximum about the company and other “beneficiaries” of the fiduciary duty can stand, economically speaking. 

It would also seem to me that if he is a fiduciary of the employees of the company and therefore has fiduciary duties to them, they have certain rights, e.g., that he disclose the way he is managing the money at issue, the amount of taxes paid, why this or than amount is or is not paid, and so forth.

If they have such rights, then probably they have a right under the law to obtain information to see whether he behaving property.  This could be pursued by means of a declaratory judgment actions, or something like that. 

Most significantly, a fiduciary has the duty to place the interests of his “beneficiary” ahead of his own.  One wonders whether Donald could possibly do such a thing. 

*Michael Sean Quinn, Ph.D., J.D.

The Law Firm of Michael Sean Quinn 

                                 1300 West Lynn Street, Suite 208

                                             Austin, Texas 78703

                                                 (512) 296-2594

                                            (512) 344-9466 – Fax

                                E-mail:  mquinn@msquinnlaw.com

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REQUESTS FOR ADMISSIONS: A FEW THOUGHTS

HOW TO DEAL WITH SOME RqAs, SOMETIMES

Michael Sean Quinn*

Requests for Admissions (“RqAs”) are a written discovery device in all jurisdictions.  They have a number of uses.  Here are some reflections. It is not a complete account of anything. It involves only suggestions, and the suggestions are set forth in fragments. 

First, there is no established limit on how many can be submitted. If they are all reasonably clear, relevant, useful and not simply a form of justice avoidance, the party to which they are submitted will likely have to answer them. 

It is not the case, however, that if 6 RqAs out of 100 are unclear, vague, or jumbled, then the party receiving them can avoid answering all of them.  Answering counsel’s goal should be to object to and then refuse to answer 6, or a few more. 

Second, it is probably a good idea for asking counsel to not multiply RqAs beyond the reasonable, where reasonableness depends upon topic and context. If your having trouble at what reasonable might mean here, try this maxim: Don’t multiply poses of RqAs beyond the necessary.  (I suggest substituting necessary for reasonable in this situation because, if you are having trouble measuring what’s reasonable, then you are already tempted to go too far.)

Third, there are strict time schedules. If a party does not answer by a date specified in the discovery rules, or by agreement, the answer “Admitted” will automatically entered. It can be difficult to undo this.  Still if L screws up s/he can always seen relief, first by asking opposing counsel, second by begging opposing counsel, and third by motion. (L must remember that kindness breeds kindness in return.) 

Fourth, a multiplicity of RqAs can be used to bring a case into focus. They do this better than interrogatories because there no (or much less) wiggle-room in the answers.  

Fifth, it is illegitimate for the party posing the RqAs to try and specify that that the answer must be either “Admit” or “Deny.” There is such a thing as “I don’t know.” There is “I don’t remember.”** And there is what I shall call an “Exclusionary Objection.” Here’s one: “This request is so unclear with respect to the concept of X which is central to it that I can’t really be sure what to say.” Don’t over do this. Do it only when it’s true. (**Keep in mind that “I don’t remember” is a species of “I don’t know.” The trouble is that “I don’t remember”  implies that you did know once.)

The asking party could seek a court order, but it is unlikely to get it, if the ExcObj is well taken.  Consider guessing at what the asking counsel was driving at; specify what the RqA should have been–or might have been–and respond to it.  

Another way to deal with this is to notify the other side of your problem with the clarity of the RqA and suggest that it be “amended.” You might even volunteer to respond to your suggested substitute.  You could even volunteer to do it straightaway. 

Sixth, counsel seeking admissions should try to avoid double negative RqAs. Here is an example: “Admit or Deny that you did not know the truth of proposition p on the morning of November 23rd.” Responding counsel needs to watch out for this sort of thing. Treachery in posing RqAs is not unheard of.  If something needs to be said, answer in a sentence and not just one word. The asking party may object “Non-responsive,” but that is unlikely, and it is unlikely that a court will raise hell about it, so long as it is done infrequently and done reasonably when done at all. 

Seventh, “asking counsel” should consider making each RqA as short as possible.  It is almost never a good deal to as a conjunctive RqA, such as “Admit or Deny the proposition p and q.” This will generate unnecessary denials. Split conjunctive RqAs into two and propose (or ask) them separately–as distinct RqAs. 

Eighth, don’t hesitate to seek closely related information several times, if you need to know but don’t already know: “Admit or deny the event happened on Monday.” + “Admit or deny that the event happened on Tuesday.” And so forth.  Don’t over do it. You are in the business of seeking justice, not the business of being an asshole.  

Ninth, some counsel asking RqAs always formulate them this way: “Admit or Deny the following proposition: p.” I don’t do it what way. I simply entitle the query “Request for Admission #___,” and then write in p. I used to put “Admit” underneath that to the left and “Deny” off to the right and invite the receiver to circle the correct one. Nobody liked it, and nobody did it. So I quit. 

Ten, if you are dealing with a difficult, devious lawyer. Be very careful as to how the RqAs are answered, and keep notes as to why a potentially controversial answer is given The appropriate witness may need to be reminded of how a particular RqA was answered. 

 

*Michael Sean Quinn, Ph.D., J.D.

The Law Firm of Michael Sean Quinn 

                                 1300 West Lynn Street, Suite 208

                                             Austin, Texas 78703

                                                 (512) 296-2594

                                            (512) 344-9466 – Fax

                                E-mail:  mquinn@msquinnlaw.com

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PISSING ON THE PITHY

FALSE APHORISMS: A PREFACE

Almost all aphorisms–pithy sayings that are intended to dispense wisdom–are false, misleading, actually unwise, and quite often dangerous. One can be inspired to do the wrong thing, make a mistake, or turn down the wrong road. Aphorisms require brevity, but depth, wisdom, and hence subtlety. The pithy is almost the opposite. The profound difference between is not always immediately obvious.

Sometimes, aphorisms can be a good place to begin serious introspection, reasoning, and scrutiny, and sometimes they help in regulating attitudes and conduct, but this is almost never true if they are taken in and of themselves to be profound propositions.  Virtually all aphorisms need to be subject to careful reflection and criticism.  Rarely, they may sound witty and profound, but they almost never are deep truths or even truths.  Watch out for letting yourself be inspired by any of them.

Philosophy and wisdom require that the language of whatever is said be understood fully, more or less.  That often requires comprehensive attention to the language used—to the words—and often a certain degree of literalness. Sayings purporting to provide wisdom must be questioned.  If one simply grabs an aphorism and tried to follow it without contemplating and re-contemplating it one will either fail to follow its true spirit, one will fail to really get rolling, or one will go in some wrong directions. Pithiness and centralized ambiguity go together, hand-in-hand, as it were.

Many aphorisms have immediate appeal to people and even popular acceptance.  Following most aphorisms, however, without sufficient reflection will not lead to situations that make one admirable. Actually, when really understood literally, they are seldom recipes for real success.

If they are treated as mere suggestions regarding consciousness, thought, emotions, intuitions, and conduct.  Consider one of the most famous:

“Love your neighbor as yourself.” As it stands, this is a very bad idea. What if you don’t love yourself much, but actually periodically despise yourself as a being unworthy of being loved. What if this leads you to flog yourself? Clearly, that is not how you should treat others, or yourself for that matter.—MSQ

But suppose you are stuck in a mental rut, and you can’t improve your self-image and the way you think and feel about yourself.

At the same time, looking at this aphorism, which is central to both Christian and Jewish faiths, is a suggestion to learn how to love yourself more so that you can generalize that love to cover others as well.  You’d never know this from listening to the many, many repetitions of this aphorism one hears, not to mention variations on it.

The truth, of course, is that this apparent aphorism is not an aphorism at all.  It is a proposition that fits into a system of ideas and which cannot be understood by itself. It might even be worthwhile to think about an oddly analogous “suggestion” for living. Here it is: Think about how the truly admirable person thinks of, feels about, and relates to others. Then try to think of yourself as one of the relevant others; try to imitate his ways of relating; and then try to apply his outlook to how you think about yourself, as well as others.  This is hardly an aphorism. Way too complicated sounding.

By the way, how should we react to the proposition “Know yourself.”

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Quinn Quotes

Not every mistake made by an insurer in handling a claim inflicts compensable damages upon a claiming insured.  This is true especially if the insurer's error hurt somebody, just not the insured.~Michael Sean Quinn, PhD, JD, CPCU, Etc.Tweet

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Michael Sean Quinn, PhD, JD, CPCU, Etc*., is available as an expert witness in insurance disputes and other litigation matters. Contact