INSURER’S DUTY TO DEFEND, EIGHT (8) CORNERS RULE, COLLUSIVE FRAUD, PROVING COLLUSIVE FRAUD CONCLUSIVELY BY INSURER A NEW EXCEPTION

LIABILITY INSURER’S DUTY DEFEND SACROSANCT IN INSURANCE CONTRACT SUBJECT TO RARE EXCEPTION, HOLDS TEXAS SUPREME COURT

Loya Ins.  Co. v. Hurtado

Michael Sean Quinn, Ph.D., J.D., C.P.C.U.  Etc.*

The duty of a liability insurer to defend its insured is a central part of the liability insurance contract. It may be found there either by the explicit language of the policy or as an implied term.  Exposure to paying legal fees in defending against a lawsuit is one of the losses liability insurance is there to cover. This is a crucial part of liability insurance policies. That exposure can often be larger than the amount recoverable; they would be incurred far more frequently than judgments holding liability, and they would provide huge areas for blackmail. 

To have an insured almost automatically protected, whether an insurer has a duty to defend is decided by simple, mechanical means that favor the insured. The principle is this: if the plaintiff’s pleading against the insured defendant asserts, describes, or sketches (even poorly) an act, omission, event, or state of affairs and an alleged resulting injury, then the insurer has a duty to defend the insured, judging all this by (1) what is to be found within the petition or complaint itself, i.e., within its four corners of the pages of the pleading and not by facts found outside it, and (2) by what is to be found in the insurance policy, that is, within its four corners. This is called the “Eight Corners Rule.” Obviously, this phrase is a metaphor since petitions and insurance policy invariably have multiple pages. 

Virtually all policies of liability insurance involve a provision that the insurer has a legal obligation to defend an insured if the insured is sued for recovery by means of a pleading, usually a Petition or Complaint which describes or asserts, even cursorily, confusedly, or falsely, a covered type of event or state of affairs.  The pleadings themselves may involve some types of fraud, e.g., if the plaintiff is trying to defraud the defendant, i.e., the insured, and thereby the insurer. The duty to defend is a very broad one–much broader than the duty to pay the insured’s insured losses.

This duty on the part of an insurer is a central part of the contract. It may be found there either by the explicit language of the policy or as an implied term.  Exposure to paying legal fees in defending against a lawsuit is one of the losses liability insurance is there to cover. This is a crucial part of liability insurance policies. That exposure can often be larger than the amount recoverable; they would be incurred far more frequently than judgments holding liability, and they would provide huge areas for blackmail. 

To have an insured almost automatically protected, whether an insurer has a duty to defend is decided by simple, mechanical means that favor the insured. The principle is this: if the plaintiff’s pleading against the insured defendant asserts, describes, or sketches (even poorly) an act, omission, event, or state of affairs and an alleged resulting injury, then the insurer has a duty to defend the insured, judging all this by (1) what is to be found within the petition or complaint itself, i.e., within its four corners of the pages of the pleading and not by facts found outside it, and (2) by what is to be found in the insurance policy, that is, within its four corners. This is called the “Eight Corners Rule.” Obviously, this phrase is a metaphor since petitions and insurance policy invariably have multiple pages. 

The language of the pleading is construed in ways favorable to the insured. Vague pleadings favor the insured’s right to a defense, as does the language of the policy.

Now you know, if you didn’t already, why this is called the “Eight Corners Rule,” four come from the pleading, and four come from the policy. The actual length of the pleading and the policy are irrelevant. 

All U.S. states and the entirety of federal courts have this rule or something so close to it that only learned insiders could recognize any differences. Not all states have the same rule as to how much of the case the insurer must defend. In Texas, the rule is that if a lawsuit brought against an insured contains one claim which requires a defense, then the insurer must defend the entire case as part of its contractual obligation, and it has to pay for the whole defense. California has a different rule.

On May 1, 2020, the Texas Supreme Court ruled unanimously that there was an exception. This exception arises when the plaintiff in the case under consideration as to coverage and the insured who (or which) is a defendant in that case together decide to cooperate in deceiving the insurer as to facts crucial to coverage. The court called this “conclusive fraud,” and no description of any kind or quality as to the conspiratorial arrangement was to be found anywhere within the relevant eight corners.

Tests of and challenges to the Eight Corners Rule occur in courts from time to time. That is what is at issue in this case.

The number of this case in the Supreme Court of Texas records is 18-0837, and the full list of parties to the case (aka the “style” of the case—or part of it anyway) is Loya Insurance Company, Petitioner v. Osbaldo Hurtado Avalos and Antonio Hurtado as Assignees of Karla Guevara, Respondents. The case is coming to the Supreme Court from the San Antonio Court of Appeals, aka the Court of Appeals for the Fourth District of Texas. 592 S.W.3d 138. The whole list of parties is too long for most people, so it will be shortened for most citations and other purposes. It will probably be referenced as Loya Ins. Co. v. Avaldos, although there will be a temptation for some to cite the case as Loya Ins. Co. v. Hurtado. The former of these two is the correct one and is the one to be used. 

Here is the background. The insurance company, Loya had sold an auto liability insurance policy to Karla Guevara. Karla’s husband, Rodolfo Flores was explicitly excluded from the policy’s coverage.

There was a car accident. Rudolfo Flores, the husband of Karla Guevara, driving (or “moving”) Karla’s car, ran into a different car occupied by Osboldo Avalos and Antonio Hurtado, then apparently a couple. The two couples agreed to falsely state to the responding police officer and to the insurer that Karla Guevara was driving.

The Hurtado couple (Osbaldo and Antonio) sued Karla and sought coverage from Loya. It provided her a defense. Karla disclosed the lie to the lawyer appointed to defend her attorney and identified Rodolfo as the actual driver. Defense counsel disclosed the lie to the insurer. It canceled Karla’s deposition and denied her both coverage and a defense. The Hurtados moved for summary judgment; they prevailed and were granted judgment against Karla for $450.343.34. (Suit #1)

Karla assigned her rights against Loya to the Hurtado couple. They filed suit against it for recovery for breach of contract, negligence, insurance bad faith, and violation of the Deceptive Trade Practices-Consumer Protection Act (DTPA). The insurer brought counterclaims for breach of contract, fraud, and a declaratory judgment that it provided no coverage for what happened and no duty to defend. (Suit #2).

In Suit #2, the trial court granted summary judgment to Loya on the grounds that the Hurtadoses were “asking this Court to ignore every rule of justice and help [them] perpetuate a fraud.” The Hurtadoses appealed arguing that the district court had acted contrary to the Eight Corners Rule. The Court of Appeals reversed the decision of the trial court, granting that its opinion appeared seemingly “logically contrary,” but upholding the ironclad, expansively understood duty to defend. One of the justices concurred asking the Supreme Court to review that case and create a narrow exception to take this kind of case out from under the Eight Corners Rule. 

The case went up to the Supreme Court. It wrote a masterful opinion including a discussion of the history of the duty to defend, why it had not created this exception before, how declaratory judgments worked, and why Loya did not have to have such judgment before it cut off providing a defense. All of these passages are well worth reading. 

The Court’s decision is crystal clear. It upheld or reinstated the trial court and reversed the judgment of the court of appeals. “In determining an insurer’s duty to defend, a court may consider extrinsic evidence regarding whether the insured and a third party [to the contract of insurance] suing the insured colluded to make false representations of fact in that suit for the purpose of securing a defense and coverage where they would not otherwise exist.”

Some people will worry that this new rule will make it possible for unscrupulous insurers to invoke this exception and seek to avoid paying claims or to prolong the litigation process. The Court dealt with this problem. “If the insurer conclusively proves such conclusive fraud, it owes no duty to defend. An insurer confronted with undisputed evidence of collusive fraud may choose to withdraw its defense without first seeking a declaratory judgment, though it risks substantial liability if its view of the duty to defend proves to be wrong.” Obviously, the Court has created a huge burden of proof for the insurer, and an even more rigorous burden if the insurer lacks an undisputed proof of collusive fraud.

It should be kept in mind that this sort of situation is rare, so the situation is unlikely to occur, even in auto cases where it is most likely to come up. Keep in mind, “most likely” is still restricted to rarity. 

*See Quinn’s Resumes–“Long Resume” and “Short Resume are on the Internet

This essay is my work and no one else’s and so I alone bear responsibility for it
quinn@QClaw.com 

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TEXAS PROMPT PAYMENT OF CLAIMS ACT [TPPCA] & POLICY APPRAISAL CLAUSES

TEXAS PROMPT PAYMENT OF CLAIMS ACT [TPPCA] 

POLICY APPRAISAL CLAUSES

Alvarez v. State Farm Lloyds, 18-0127 (Tex. April 17, 2020) (per curiam)

Lazos v. State Farm Lloyds, 18-0205 (Tex., April 17, 2020) (per curiam)

Quinn Comment. Technically, a per curiam decision or opinion is one in which no particular judge is listed as the deliverer of the opinion of the court. Usually, they are unanimous decisions, and the designation “per curiam” is intended to indicate firm agreement amongst the justices and that the matter has already been established, perhaps in several senses. This last observation may be especially true in this situation. (1) The cases are almost identical. (2) They were decided on the same day. (3) They come at what is probably the end of a several-year slew of cases involving the same topic(s). One can imagine the justices singing together in one voice, (4) And all justices have he their “say.” “Enough is enough,” sighed the justice together of one voice in conference. 
However, there is a hidden issue in these decisions which is not particularly insurance-related and which might have larger implications for sufficiency when it comes to pleadings and preservation of error. 

Both these two cases involved property insurance claims arising from wind and hail storms. Both involve State Farm Lloyds (SFL) demanding an appraisal of the value of the loss, making that demand after the insured had instituted a suit against it, obtaining an order from the court compelling the insured to submit to it. Both cases involved SFL initially denying the claim on the grounds that the loss was within the deductible. The insured sued; SFL sought an appraisal; the insured was awarded money in excess of the deductible, which SFL quickly paid. In each case, SFL sought the complete defeat of the remainder of the insured’s claim, i.e., a take-nothing judgment, including breach of contract, insurance bad faith, TPPCA, and other less usual causes of action. 
In each of the two cases, the trial court entered the summary judgment SFL had sought, and the San Antonio Court of Appeals affirmed the trial courts’ decision.  Its decisions were based on USAA Texas Lloyds v. Menchaca, 545 S.W.3d 479 (Tex. 2018). In both of these cases, the insureds sought further review before the Texas Supreme Court. Before those reviews could be obtained, however, the Supreme Court had made decisions and issued opinions in Barbara Technologies Corp. v. State Farm Lloyds, 589 S.W.3d 806 (Tex. 2019) and Ortiz v. State Farm Lloyds, 589 S.W.3d 127 (Tex. 2019).
In Barbara Tech, the Court had held that “payment in accordance with an appraisal is neither an acknowledgment of liability nor a determination of liability under the policy for the purposes of TPPCA damages under section 542.060 [of TIC].” On the same day, in Ortiz, the Court held that “an insurer’s payment of an appraisal award does not as a matter of law bar an insured’s claims under the Prompt Payment Act.”
Each of the two cases was remanded to the trial court, the decision of the court of appeals having been reversed. Quinn Comment.  So, that’s that. Or is it? Another similarity between the two cases was that neither insured had expressly alleged a TPPCA claim in his Orignal Petition. Instead, he merely alleged that he was entitled to the 18% statutory interest, which reflects TPPCA damages and gave related arguments in his motion for summary judgment. SFL knew that this was the score, as the saying goes, since it argued that it was not liable for TPPCA damages in its own summary judgment motion.
Now, SFL appears to have argued in the Supreme Court anyway that the insured failed to preserve his error given how it had pleaded the case.  The Court rejected this argument–called it “mistaken,” and noted that the same argument had been employed and discounted, if not explicitly rejected,  in the Ortiz Opinion of the Court. Is this a new-ish rule of appellate procedure?Might the rule be something like this:If P does not plead a specific cause of action CA#1 but pleads something close to it using appropriate terminology, e.g., virtually uniquely related damages, and D clearly know that P had CA#1 in mind and both proceeded upon it, then there is no pleading prejudicial error and appellate review can be had for something in controversy related to the technically unpled cause of action. 

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ORTIZ v. SFL APPRAISAL BOYD, J. CONCUR AND DISSENT

TEXAS PROMPT PAYMENT OF CLAIMS ACT [TPPCA]

APPRAISALS

&

INSURANCE BAD FAITH

Ortiz v. State Farm Lloyds Insurance [SFL], 589 S.W.3d 127 (Tex. 2019)

Justice Boyd [Alone] Concurring In Part and Dissenting In Part

Justice Boyd agrees with the majority of the court that SFL’s payment of the appraisal amount cuts off any breach of contract action and any action for common law or statutory bad faith which seeks only damages covering no more than the covered loss. 

He dissents, just as he did in Barbara Tech to express his view as to the nature of TPPCA. Justice Boyd believes that when SFL voluntarily and unconditionally paid the appraisal award, it conceded the validity of the policyholder’s claim and its own liability and hence conceded that TPPCA applied to it in this case. 

Justice Boyd agreed to remand the case in order to determine the amount of the 18% penalty SFL’s would be required to pay and the amount of Ortiz’s attorney fees SFL would be required to pay. 

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ORTIZ V. SFL APPRAISAL TPPCA HECHT CONCUR AND DISSENT

TEXAS PROMPT PAYMENT OF CLAIMS ACT [TPPCA]

APPRAISALS

&

INSURANCE BAD FAITH

Ortiz v. State Farm Lloyds Insurance [SFL], 589 S.W.3d 127 (Tex. 2019)

Opinion of Chief Justice Hecht Concurring in Part and Dissenting in Part

Chief Justice Hecht is joined by three other Justices.

Justice Hecht would have affirmed the court of appeals’ decision in full. His disagreement with the majority Opinion of the Court is to be found in its Part III-D. Chief Justice Hecht would hold that the insurer’s voluntarily and unconditional payment of the appraisal award does, as a matter of law, bar the insured’s recovery under TPPCA. (The reader is referred to Chief Justice Hecht’s remarkably interesting opinion in the Barbara Tech case.)

Quinn Comment. None of the Justices seem sympathetic to the idea that appraisal eventuates in an “award” as to the value of a covered loss. Thus, it comes pursuant to an agreement of the parties. It does not decide any coverage issues at all. It seems to me that if an insurer pays an “appraisal award” what it is doing is settling or partially settling it. It is not an admission of liability of any sort. The “appraisal award” is not a judgment, and it does not automatically entitle the insured to anything. 

The use of the term “award” in this context is unfortunate. Receiving an award makes it sound like one has won something which must then be turned over. To be sure, an appraisal award may be a tactical victory, and it certainly determines how much an insurer will get for his loss, or part thereof, if the insured prevails in the rest of the case.  It does not constitute or indicate a final victory. 

This last observation is no dispute as to coverage. Now, at this point insurance language gets subtle and/or ambiguous. What is “coverage?” Can there be coverage and yet be an applicable exclusion? Different people say different things; the “insurance dialect” varies. What about this: Can there be coverage, but the claim defeated by the fact that a condition set forth in the policy is not satisfied?  There is universal agreement that this is true. Hence, an agreement between an insurer and an insured that there is coverage, can go nowhere, if the insurer and the insured use the term “coverage” differently. 

Now, it is true that settlement agreements often involve nondisclosure clauses, and payment of an appraisal award may not involve one. But that is not a determinative fact. The absence of a nondisclosure agreement does not entail that the arrangement is not a settlement. Nor does the fact that the appraisal arises from a clause in the contract. The standard clause does not describe the appraisal award as a determination as to liability. Obviously, the insurer may be stuck with the number in the appraisal award as the measure of what it owes, but the lawsuit can continue as to other issues. Or not. 

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ORTIZ v. SFL TPPCA–APPRAISALS–FRAGMENTED CT 3 OPINIONS — As Usual

TEXAS PROMPT PAYMENT OF CLAIMS ACT [TPPCA]

APPRAISALS

&

INSURANCE BAD FAITH

Ortiz v. State Farm Lloyds [SFL], 589 S.W.3d 127 (Tex. 2019)

Opinion of the Court

This case is closely similar and therefore related to an insurance case decided the same day, namely Barbara Technologies Corporation [BT] v. State Farm Lloyds [SFL], 589 S.W.3d 127 (Tex. 2019). [The abbreviations are mine, not the Court’s.] Both cases concern the relationship between the use of appraisals in the adjustment process involving first-party insurance claims and the TPPCA. As with Barbara Tech v. SFL, this case involved three separate opinions. The section titles and identifications (Roman numerals and capital letters) are those of the Court. 

The task before the Court was to determine the effect of an insurer’s payment of an appraisal award on an insured’s claims for breach of contract, bad faith insurance practices, and violations of the Texas Prompt Payment of Claims Act (TPPA), the last of which is also often called a type of bad faith.  The Court held that the insurer’s payment of the claim bars the insured’s breach of contract claim if it is based upon the insurer’s failure to pay the amount of the covered loss. The Court also held that the insurer’s payment of the award bars the insured’s common law and statutory bad faith causes of action to the extent that the only actual damages sought are lost policy benefits. Finally, the Court held that the insured could proceed with its TPPCA action, just as it had held in Barbara Tech.

I. Background  

Ortiz’s house sustained wind and hail damage, so he filed a claim with his homeowner’s insurer, SFL. Upon inspection, the SFL adjuster estimated the loss as within the policy’s $1000.00 deductible. The adjuster observed further damage but thought it was not covered. Ortiz sends SFL an estimate he had received from a public adjuster for over $23,525.99. SFL conducted a second inspection and increased its estimate to $973.94 indicating that it was still within the deductible. 

Thereafter, Ortiz sued for breach of contract, violation of TPPCA, and both statutory and common law bad faith, plus several other causes of action which were not part of the appeal. SFL answered and shortly thereafter demanded appraisal, pursuant to the insurance contract. Ortiz resisted arguing that SFL has waived its right to appraisal under the contract since it had waited so long to demand it. SFL filed a motion to compel which the judge granted. The appraisal award set the replacement cost of the loss at $9,447.52, and the actual cash value at $5,243.93. SFL paid the award minus the deductible, within several business days approximately seven business days of its receiving notice of the award. 

Quinn’s Comment.  It looks to me that the how-many-days number is not quite right. SFL received notice of the award on December 17, 2015, and paid it on December 30, 2015. The damage was sustained on November 22, 2014, and paid at the end of the next year. This is approximately 13 months later. The award was approximately 10 times the size of SFL’s second inspection estimate, assuming that replacement cost was the operative number SFL used to determine its payment. The opinions, in this case, make no reference to the expenses Ortiz incurred in pursuing his case. Of course, many (especially lawyers and adjusters) know that the wheel of justice turns slowly. It is worth remembering that this decision was not made until June 28, 2019.

II. Standard of Review

As is usual, the Court gave a short statement regarding the standard of review. In this case, it was for a judgment based upon a traditional summary judgment motion.

III. Analysis 

A. Analysis  

Appraisals are efficient and less costly than litigation to adjust claims. Their use has been highly lauded by many courts over the years. A party’s right to its use the device can be waived, but waiting until after suit is filed is not one of them. “Rather, waiver in this context occurs when the party seeking appraisal fails to demand it within a reasonable time after the parties reach an impasse on the amount of the loss, if [and only if? msq] the failure prejudices the opposing party. We have recognized the inherent difficulty of demonstrating prejudice when a policy allows both parties the opportunity to demand appraisal, opining that appraisal “could short-circuit potential litigation and should be pursued before resorting to the courts.”  Granted, the court might have said, this particular appraisal was not sought until after suit had begun. But although Ortiz raised that matter before the trial court; he did not include it in the appeal or seek to set aside the award. In addition, he did not dispute SFL’s full payment. The Court went on to say that it has noted the validity of appraisal provisions “absent fraud, accident, or mistake[.]”

B. Breach of Contract  

The Court makes short shrift of the breach of contract claim. Its main arguments are that the insurance policy involved here is a contract, and it includes an appraisal clause. In addition, if an insurer’s first estimate after correction by an appraisal award were a breach of contract, “insureds would be incentivized to sue for breach every time an appraisal yields a higher amount than the insurer’s estimate (regardless of whether the insurer pays the award), thereby encouraging litigation rather than “‘short-circuit[ing]’ it as intended.”  

Quinn’s Comment. As much as one might wish to make sure that individual-person policyholders are protected, it is difficult to see why a policyholder lawyer would pursue this case, except to try and prove that demands to have appraisals after litigation has begun have been waived. Once that argument has failed, everything else should be abandoned (except for the fact that there is an astoundingly anomalous error  SFL made in estimating the loss in the Barbara Tech case). It is worth noting, perhaps, that SFL is often the insurer party–usually the defendant party–in the raft of appraisal versus TPPCA cases that have arisen in the last few years. 

C. Bad Faith Claims 

While it is true, said the Court, that an insured’s pursuit of common law and/or statutory bad faith claim exists, such an action cannot be used merely to recover benefits under the contract. In this case, the only damages Otiz sought were his expenses in pursuing his claim, and, in this case, that sum was attorney fees that are not recoverable except as a “plus” founded upon actual damages.

Quinn Comments. (1) The Court imagines a situation in which Ortiz might have pursued attorney fees. He might have alleged that SFL’s defective investigation caused the adjustment process to slow down enough that the house was further damaged and so there were additional “actual damages” onto which attorney fees could be added.  (2) As well established as the “American Rule” regarding attorney fees is, someone might wonder if the fact that contracts of insurance create “special relationships” between insurers and insureds might support the idea that there should be an exception to the American Rule for individuals who are insured.  Maybe too dangerous an idea to support? Too much possible collateral damage.

The Court states that insureds like Ortiz may, under Barbara Tech, have an opportunity to sue for TPPCA violations. It holds that “an insurer’s payment of an appraisal award does not, as a matter of law, bar an insured’s claims under the TPPCA.”

For this reason and this reason only, the Court reversed and remanded part of the court of appeals judgment.

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Quinn Quotes

Truth is not a relative (or relativistic) concept. Factual propositions are true; they are false; they are too vague to have a true value, or their true value has not been determined. We don’t know, or we do not know yet, is a permissible answer to a question, so long as it is true. It is not always the case that false propositions must be apparently false. Sometimes a false proposition can look true. And vice versa. ~Michael Sean Quinn, PhD, JD, CPCU, Etc.Tweet

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Michael Sean Quinn, PhD, JD, CPCU, Etc*., is available as an expert witness in insurance disputes and other litigation matters. Contact